My name is Daniel Sherwin. I’m a relatively new member of the Corel team and I am responsible for engaging with Corel customers via social media channels to address any customer service, support or product usage enquiries. I’m writing this blog post today to tell you about a very exciting new initiative that we are working on – the Discovery Center.
The Discovery Center is a new home for Corel’s learning resources. We have two main goals: first, teach people how to use their Corel products. Our programs have a lot of different tools, and not everyone knows how to use every tool. Maybe you’ve been using PaintShop Pro for years, but never really understood how to use HDR Merge. Or maybe you just bought CorelDRAW Graphics Suite, and you’re not sure where to start given the wide variety of tools this program has to offer. The Discovery Center is a place where you can go to access video learning tutorials as well as step-by-step written instructions, to make it as easy as possible to put our lessons into action.
The second focus we have for the Discovery Center is to inspire you by showing cool, creative outputs that you can create using your Corel products. Perhaps it never occurred to you to design a Facebook banner with CorelDRAW, or you were too intimidated to try using custom filters on your home videos. We want the Discovery Center to be more than a place to go when you can’t figure something out – we want it to be somewhere you can go to be inspired by great ideas of new creative photo, video or graphics outputs that you never knew could be produced.
At the moment, the Discovery Center is still in Beta; we’re learning how to make the best tutorials, choose the most interesting topics, and create the most value for our customers. On that note, I would encourage you all to check it out – and provide us with some feedback by filling out the survey. We would love to know what works and what doesn’t, or if there are any topics that you would really like to see covered, so we can continue to improve.